Returns & Exchanges

Return Address

Please be sure to insure the shipment of your jewelry for its purchase price. Avoid writing anything on the exterior of the box that would encourage unauthorized people to open the package. It is also recommended that you include in your package a brief note outlining your request and listing your name and contact information.

Attn: Returns
1130 N Nimitz Hwy Ste A-150
Honolulu HI 96817

Return Policy

We will offer a full refund for purchased merchandise, less any applicable shipping fees, for products returned in sellable condition within 30 days of purchase. Purchases made from October 30th and December 25th, may be returned through January 8 of the following year or 30 days from the purchase date. Qualified returns must include original boxes, warranties, and sales receipts. All sales are final on special orders, personalized and/or engraved merchandise. Jewelry should be returned to the address listed on this page.

Warranty Policy

All Honolulu Jewelry Company merchandise has a lifetime warranty against defects in material and workmanship.