• Our heirloom orders take up to 3 weeks depending on the complexity of the design as well as our order volume. We always strive to deliver your unique piece as quickly as possible while ensuring our highest quality craftsmanship.

• We offer refunds on merchandise returned within 30 days of purchase in sellable condition, less shipping fees. Items must include original packaging, warranties, and receipt.

• Holiday purchases (Oct 30 – Dec 25) may be returned through Jan 8 or within 30 days of purchase, whichever is later.

• Special orders, personalized, and engraved items are final sale.

• Jewelry returns should be sent to the address listed on this page.

• Once your order ships, you’ll receive an email with a tracking number to monitor its delivery.

For sizing of all jewelry types please view our Jewelry Sizing Guides.

For Bangle Bracelet Sizing

The best way to measure your size would be with a bangle sizer. You may contact us if you would like us to send you a bracelet sizer, or you may download a printable sizer by clicking here. Be sure to print at full size. You could also use a bangle sizer from any local jewelry store or you can simply take a measuring tape and size your hand on your own.

Using the same motion you would in putting on a bracelet, position your hand so that your thumb finger touches the middle of your pinky finger.

You can now take the measuring tape and, starting at your thumb knuckle, wrap the measuring tape around the back of your hand, along the remaining knuckles. Continue wrapping the measuring tape around the front of your hand, until it lines up with the point at which you started.

Make sure that the measuring tape is snug, but not so tight that you will not be able to fit the bangle around the widest point of your hand. The number, in inches, should be your appropriate bangle size. This will give you a better idea of what size is needed when placing your order. Also, keep in mind that all of our Hawaiian heirloom bangles are made in oval shape so it would be easier to take on and off. However, we can also make them in a standard circle shape, at your request.

Many factors can affect your appropriate bangle size, such as width and even material. Please note that the wider the bangle, the harder it can be to get on. An additional 1/4 to 1/2 inch, or more, might be needed for bangles with wider widths, such as 10mm to 32mm. Once you get above a 32mm width, it is advised that you request 3/4 to a full size larger than your usual bangle size. Also, bangles cast in white gold may be more resistant to slide on than yellow or rose gold, because of the rhodium coating. In this case, you might want to allow for a an extra 1/8 to 1/4 inch.

• We use premium materials, including solid 14k and 18k gold, 925 sterling silver, and genuine gemstones. Each piece is crafted for lasting quality, beauty, and responsible sourcing.