We're happy to assist you
Visit any of our Hawai’i locations, as well as our San Diego location, and we’ll be happy to assist you.
Contact Customer Care
Phone
+1 (808)836-6986
info@honolulujewlerycompany.com
HOURS OF OPERATION
Monday-Friday
9:00am-4:00pm HST
SHIPPING & RETURNS
United States Domestic Shipping
US Postal Service First Class delivery is $10. Shipping times are 7-10 business days.
US Postal Service Priority Mail is $15. Shipping times are 3-5 business days
US Domestic UPS Shipping is FREE for all orders totaling more than $250.
UPS Express Second Day Delivery is available for only $25. Shipping times are 2 business days.
FedEx Overnight Shipping can be selected for a rate of $35. Shipping times are 1-2 business days. Overnight service is only guaranteed for west coast states. All other addresses may take up to two business days.
International Shipping
UPS International Economy delivery can be selected for a rate of $75. Contact customer service for an estimated delivery time. Local duties and taxes are to be covered by the recipient.
APO/FPO Shipping
US Postal Service delivery can be selected. Shipping times are 1-2 weeks business days.
Return Policy
We will offer a full refund for purchased merchandise, less any applicable shipping fees, for products returned in sellable condition within 30 days of purchase. Purchases made from October 30th and December 25th, may be returned through January 8 of the following year or 30 days from the purchase date. Qualified returns must include original boxes, warranties, and sales receipts. All sales are final on special orders, personalized and/or engraved merchandise. Jewelry should be returned to the address listed on this page.
Warranty Policy
All Honolulu Jewelry Company merchandise has a lifetime warranty against defects in material and workmanship.